About ... Ihug

January 28, 2008 – 10:37 pm

Ihug is one of most recognisable telecommunication brands in New Zealand, possibly just right after Telecom New Zealand.

About it's service... it is declining, but still good. Its email service went nuts for quite a few times in the past years, but it didn't had any impact on me ... I never use ISP email boxes.

However, we may need to say goodbye to ihug soon. Its owner, Vodafone New Zealand, will shut down the brand and merge the current service to becone part of Vodafone New Zealand around April this year.

I guess this is possibly a good news to current customers like me, except...

I was very happy with ihug's old brandband plan I'm on (2mb plan which gives 4 gb allowance, 2gb for peak time and other 2gb for non-peak time).

I don't need a fast speed so I was reluctant to move to the new 7.5mb plan for quite a long time. And another reason I liked the plan, well, you can see it below:

You can sort of guess out how I did it by just look at this picture, and I can swear to you that except normal log in process, there's absolutely no illegal tools/hackings involved.

But I recently received a pretty and polite (but not nice) letter from ihug - they will switch my broadband to a new plan from March(of course, by force) from March, which I don't want to have.

Without the 'extra' data allowance which Ihug kindly provided to me for the last year or two, Ihug's service is not as competitive as other ISPs like Orcon and TelstraClear.

I'm seriously considering switiching to another ISP, after being a 4 year loyal Ihug customer.


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